Belvior Return & Refund Policy

At Belvior, customer satisfaction is very important to us. We take pride in offering premium quality fragrances and beauty products. Please read our return and refund policy carefully before placing an order.

Returns

Due to the personal and hygienic nature of perfumes, we only accept returns for products that are:

• Unopened

• Unused

• In their original packaging with seal intact

Returns must be requested within 7 days of delivery.

Opened or used perfumes cannot be returned or exchanged unless the item arrived damaged, defective, or incorrect.

Damaged, Defective, or Wrong Products

If you receive a damaged, leaking, defective, or incorrect item, please contact us within 48 hours of delivery with:

• Order number

• Clear photos/videos of the product

• Unboxing video (recommended)

After verification, we will provide a replacement or refund.

Non-Returnable Items

The following items are non-returnable:

• Opened perfumes

• Used products

• Samples, decants, and testers

• Sale or discounted items

• Gift cards

Refunds

Once your returned item is received and inspected, your refund will be processed to the original payment method within 5–7 business days.

Shipping charges are non-refundable unless the mistake was from our side.

Cancellation Policy

Orders can only be cancelled within 12 hours of placing the order or before shipment confirmation.

Contact Us

For any return, refund, or exchange request, contact us at:

Email: supportbelvior@gmail.com
Brand: Belvior

Thank you for shopping with Belvior.